NOTICE ON PERSONAL DATA PROTECTION
Daiwa House Asset Management Asia Pte. Ltd., as manager of Daiwa House Logistics Trust (“Daiwa House Asset Management Asia”, “we”, “us” or “our”) respects the privacy of all our website visitors (“you”), and is committed to protecting the personal data you provide to us.
This Notice on Personal Data Protection (“Notice”) provides information about how we collect, use, disclose, protect, or otherwise process your personal data in accordance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore, and Personal Data Protection Regulations 2021 (together, the “PDPA”).
Our Data Protection Officer (“DPO”) oversees the personal data protection program in Daiwa House Asset Management Asia.
This Notice is based on the Singapore Personal Data Protection Act 2012 and all the associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commission (“PDPC”) of Singapore.
This Notice applies to all individuals whose personal data is in our possession or under our control, including personal data in the possession of third-party service providers and agents which we have engaged to collect, use, disclose or process personal data for our purposes.
This Notice does not apply to the handling of information that relates to a legal entity (e.g., the information about corporations), including business contact information of an individual residing in Singapore and/or outside the EU.
This Notice further does not extend or cover any third-parties which, without our authority, may be linked to Daiwa House Asset Management Asia.
By accessing this website and obtaining the facilities, products or services offered through this website, you agree that Singapore law shall govern such access and the provision of such facilities, products and services and you agree to submit to the exclusive jurisdiction of the Singapore courts.
As used in this Notice:
“personal data” refers to any data of an individual, whether true or not, who can be identified from that data, or in combination with any other individually identifiable information to which we have or are likely to have access.
Daiwa House Asset Management Asia does not collect or store information that will individually identify you (such as name, mailing address, e-mail address or phone number) during your visit on this website unless you choose to provide that information to the Company on the “Contacts” page. If you send such information that will identify you, Daiwa House Asset Management Asia and its agents will use such information to identify you to address or resolve the matter identified in your message.
Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
We generally do not collect your personal data unless:
- it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) on the “Contacts” page; or
- the collection and use of personal data without consent is permitted or required by the PDPA or other applicable laws.
We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
Where any personal data of a third party (e.g., information of your family members, employees, etc.) is provided by you for any particular purpose, you warrant and represent that the appropriate consent(s) of such relevant third parties have been obtained to provide us with such personal data for the relevant purposes for which you made the disclosure or as was notified to you at the relevant time and all other purposes as set out in this Notice.
By using our services and submitting personal data to us, you are accepting and consenting to the practices and uses described in this Notice.
Daiwa House Asset Management Asia either currently uses or may in the future use your personal data for the purposes you have been notified of and consented to or which are not prohibited by applicable laws. This includes the following purposes:
- Updating our records and/or for identification or verification purposes;
- Helping us review, develop, improve, manage the delivery of and to the extent this requires the use of Personal Data – enhance our products and services, including analysing future customer needs, conducting market research and data analytics
- Providing you with the products or services that you have requested;
- Managing your relationship with us;
- Disseminating any notices or relevant documents to you;
- Responding to, handling, and processing instructions, queries, requests, applications, complaints, and feedback from you;
- Providing ongoing information about our products and services which may be of interest to you;
- Handling disputes and conduct and facilitate investigations and proceedings;
- Protecting and enforcing our contractual and legal rights and obligations;
- To prevent, detect and investigate crime, including fraud and money-laundering, and to analyse and manage other commercial risks;
- Managing the infrastructure and business operations of the Daiwa House Group and to comply with internal policies and procedures;
- Facilitating business asset transactions (which may extend to any merger, acquisition or asset sale) involving any entity in the the Daiwa House Group;
- Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
- Transmitting to an affiliated party within the Daiwa House Group or any unaffiliated third parties including our third-party service providers and agents (to the extent necessary to execute a task), auditors, solicitors, professional advisors, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for aforementioned purposes; or
- Any other incidental business purposes related to or in connection with the above.
We will not collect, use, disclose or process your personal data for purposes that are not stated above or for which we have not obtained your consent. If we wish to collect, use, disclose or process your personal data for another purpose not covered above, we will seek your prior consent unless such use, disclosure or processing of your personal data without your consent is permitted by the PDPA or by applicable laws.
All personal data held by us will be kept confidential and only authorised employees, will have access to your personal data whereby, they are required to abide by their employment contracts to maintain confidentiality and privacy of your personal data. However, we may, where such disclosure is necessary to satisfy any of the purposes set out in this Notice, or a directly related purpose, for which the personal data was collected, provide such personal data to the following parties:
- Any person or company who is acting for or jointly with us or on our behalf, in respect of the purpose or a directly related purpose for which the personal data was provided;
- Any third-party service providers or agents (e.g., business partners and vendors) we have engaged to perform any of the functions for the purposes as set out in Section 5;
- Any government authority in compliance with any applicable laws, rules and regulations, codes of practices, guidelines, court order, other legal processes or requirements; and
- Any other party where such disclosure without your consent is permitted by the PDPA or by applicable laws.
For information on the exceptions to the requirement for your consent before collecting, using and/or disclosing your personal data, you are encouraged to peruse the First and Second Schedules of the PDPA which is publicly available at https://sso.agc.gov.sg/Act/PDPA2012
The parties above may be located in Singapore or outside Singapore, and are only permitted to use your personal data in connection with the purposes described in Section 5, and not for their own purposes (unless otherwise permitted by applicable laws).
Where we disclose your personal data to third parties, we will employ our best efforts to require such third parties to protect your personal data.
We do not sell your personal data to (or buy from) any third party for any purposes, including marketing or commercial purposes.
We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
If you do not wish for us to collect, use or disclose your personal data for any or all of the purposes set out in this Notice, you may withdraw your consent at any time by contacting our DPO in writing or via email (refer to Section 15).
In order to ensure that your personal data is current, complete and accurate, please update us if there are changes or inaccuracies to your personal data us by informing our DPO in writing or email. We will not be responsible for relying on inaccurate personal data arising from you not updating us of any changes in your personal data that you had previously provided us with.
Daiwa House Asset Management Asia recognises the necessity for all its employees to understand and comply with the laws and regulations concerning the handling of personal data to ensure the protection and safety of personal data, and will put its utmost effort in its promotion.
Daiwa House Asset Management Asia protects personal data against loss or theft, as well as unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks with appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third-party service providers and agents only on a need-to-know basis.
Please note, however, that while we attempt to safeguard your personal data, no method of transmitting or storing electronic information is ever completely secure, and thus we make no warranty, express, implied, or otherwise, that your personal data will never be accessed, used or released in a manner that is inconsistent with this Notice.
We have taken steps to ensure that appropriate levels of protection necessary to maintain the security and integrity of your personal data are in place. Daiwa House Asset Management Asia may outsource parts of its operations so as to provide better service. As such, personal data may be shared with external parties in Singapore and outside Singapore, where applicable. Daiwa House Asset Management Asia has established criteria to carefully evaluate and select third-party service providers and agents to determine whether they have appropriate measures in place for handling personal data, maintaining confidentiality, limiting further outsourcing (e.g., sub-contracting) and preventing the divulgence of your personal data. This may include us entering into an appropriate contract with the external parties to govern the relationships, obligations, responsibilities, rights, and expectations in relation to the protection, transfer, and retention of your personal data.
We generally do not transfer your personal data to countries outside of Singapore, for the purposes set out in Section 5. However, if we do so, we will obtain your consent for the transfer to be made and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
Daiwa House Asset Management Asia will retain your personal data for as long as the purposes for which the personal data is collected or used (as notified to you) continues, or where necessary for our legal, business purposes or internal retention guidelines. Thereafter, Daiwa House Asset Management Asia will delete, destroy or anonymise the personal data, or restrict access to data so that you can no longer be identified from it.
Currently, we do not make unsolicited calls to offer personal loans or investment products to individuals. When you receive any marketing or promotional calls, SMS, MMS and facsimile messages of a commercial nature from someone representing us, the intent of our call and message is solely for the purposes of your business relations with us and not, for you as an individual for personal purposes.
However, if you received a call in your personal capacity for any such calls or messages, please inform us by contacting our DPO.
Any report on receiving marketing calls or messages in your personal capacity or queries, concerns or complaints relating to the collection, use or disclosure of your personal data shall be directed to our DPO during our working hours from 09:00 to 18:00 (GMT +8) Mondays to Fridays. The contact details of our DPO are as follows:
Daiwa House Asset Management Asia Pte. Ltd.
(as manager of Daiwa House Logistics Trust)
8 Marina View, #14-09, Asia Square Tower 1, Singapore 018960
Attn: Data Protection Officer
If you have further questions about this Notice as a visitor to our website, or wish to contact us urgently regarding our full data protection practices as a customer or a business partner, please do not hesitate to contact our DPO at +65 6202 0486 or firstname.lastname@example.org
We are committed to attending to your enquiries, concerns or complaints as expeditiously as possible.
If your personal data has been provided to us by your authorised representative or a third party, you should contact your authorised representative or that third party to make such enquiries, concerns or complaints, and access and correction requests to us on your behalf.
Your visit to our website may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered using “cookies”. Cookies are small bits of information that are automatically stored on a person’s web browser in their computer that can be retrieved by our website. We may engage web analytic consultants to research certain usage and activities on parts on our website. Cookies can make our website more useful by storing information about your preferences, thus enabling us to provide a more personalised service to you. Should you wish to disable these cookies, you may do so by changing the setting on your browser. However, you may be unable to enter certain part(s) of our website.
This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use, and disclosure of your personal data by us.
We will establish a compliance program, including items related to handling personal data, etc., that is regularly reviewed for the purpose of continual improvement.
We reserve the right to modify or change this Notice at any time without prior notice to you. Should there be any amendments, the revised Notice will be posted on this website and shall only apply to data collected after the effective date of the revised statement.
The Effective Date, as stated at the end of this Notice, indicates the last time this Notice was materially revised.
Your continued use of our services constitutes your acknowledgment and acceptance of such changes.
Effective from 26 November 2021